Rental Information

FAQ

General Questions About Yeti Campers

  • To make a reservation, it is necessary to pay 50% of the total value of the reservation, either by bank transfer or credit/debit card (4% extra fee from provider).
  • Please note that offers are subject to availability.
  • To book with us you need to attach a copy of your driver’s license and passport in PDF or JPG format.
  • At the time of pick-up, it is necessary to make the payment of the remaining 50% of the total reservation at the time of delivery of the camper.
  • Cancellation: If you decide to cancel your reservation before 30 days from the start date of the trip, 75% of the paid amount will be refunded. If you decide to cancel your trip after those 30 days, no refund will be made.
  • Regarding the warranty, it is necessary to leave a warranty for an amount of CLP 1,500,000 paid by credit card, which will be returned after the delivery of the camper as long as it is returned in the same conditions of its delivery.
  • Payment methods for the reservation: Bank transfer, Credit or debit card, Paypal (commission costs of + 4% apply)
  • If you need any optional service, let us know so we can add it to your quote.
  • Other optional: GPS, child seat, Stand up Paddle, etc.

Each camper has different capacity. For traveling, all campers fit 5 people, but not all of them fit 5 people sleeping. It is possible to rent an extra side tent.

Additional information

Pick up and Drop Off

  • The Camper is delivered and returned, free of charge, in the city of Puerto Varas. In case of requiring delivery or reception at the Puerto Montt airport “El Tepual”, $40,000 must be paid for each event.
  • The return time will be until 4:00 p.m. on the day the contract ends, at the previously agreed place.
  • Delivery after that time will bring with it a surcharge equivalent to one day’s rent.
  • At the time of reception, the client must have at least 30 minutes for their respective induction of operation. At the time of return, the Client must have 15 minutes for the final inspection.
  • The Camper and the truck are delivered to the client clean and in optimal operating conditions. These conditions will be checked with the client when the Camper is delivered. The foregoing will be recorded in a reception or return certificate, as appropriate, which will be duly signed.
  • The Camper uses diesel for fuel, and is delivered with a completely full tank and must be returned completely full. The liter of diesel that the company has to add to complete the deposit will be billed at the price of $2.000/liter.
  • For the return, it is important to return the camper and van clean inside, in the same conditions as it was delivered, as well as all kitchen and camping items included. A fine of up to $250,000 will be charged if the camper is in a condition that requires an extra wash.

Insurance

We take safety very seriously at Yeti Campers, as our aim is to provide unique and memorable experiences. As such, every rental you book with us has full insurance included, so you do not need to worry about adding it to your booking.

What does our insurance cover? 

The insurance covers own damage with a deductible/excess per event according to the following table:

 

Chile

Argentina

Own Damage

$800.000

$1.600.000

Theft

$800.000

No Coverage

The Customer only has responsibility for up to the amount of the deductible per incident regardless of fault for vehicle loss or damage per occurrence. Report promptly in case of an accident or vehicle damage, and avoid prohibited uses.

Additional information

Some Tips for your Trip

Your camper won't do you much good if you can't get it out of the parking lot. A campervan can be more difficult to drive than a car if you're not used to the size and turning radius of a larger vehicle. Make sure you know how to drive the one you lease and ask about manual transmission instead of automatic before you start the checkout process. If you haven't driven a manual car in the past, this is not the time to learn.

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